I would never recommend them to anyone for that reason alone. Their customer service absolutely destroyed them for me.

I then sent an email to the email address listed in the Paypal dispute, and it was only after I finally messaged them on Facebook and stated that I would post negative reviews that I got any response from anyone at all. I had to open a dispute with Paypal, at which point it seems TickTick lied to Paypal because they closed my dispute saying that TickTick had issued the refund. Well after the 14-day window passed, they had not opened my emails or responded in any way. They offer a 14-day refund policy, so since I was within the 14 day window, I followed their steps to request a refund. However, I still felt it was useful for others and would have happily recommended it to others. In the end, I decided the software wasn't for me. A better way, at least for me, would be to be able to have just a minimal free version and a separate premium one. I don't need most of the premium features and I would like to remove all the nagging branding and icons. The premium tier seems a bit too gamified for my taste. It's great that I can find it on most of the platforms I use, as a standalone app, and not just a wrapped browser window - it shows skill and dedication by the developers which in turn makes me trust them more with my data. It hasn't failed me once, unlike Wunderlist for example. I like that TickTick is very powerful already in its free tier, I love that it's simple and polished, well designed and quick. This is the software which finally persuaded me to move away from carrying around physical, paper notebooks and start relying just on my phone and my computer as a to-do list. Please keep the software lean and usable. I rely on it daily and will continue to do so in the future. Quick, affordable (free), available (Android, Windows and Mac!) everywhere, good looking so it's easy to get other people in the company to use it and share the tasks.

Ticktick outlook integration